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Help & questions

24/7 help. No answer here? Message us on Messenger or email support@hungwar.com.

How to buy

  1. Find the product with the search box or a category.
  2. Pick the region of your account, then the denomination / plan.
  3. Add to cart and press Checkout. Log in with a code sent by email if you have no account.
  4. Choose how to pay. For a bank transfer, put the order number as the note.
  5. Get the code on the order page and by email, then redeem it on your account.

Detailed guides

Bank transfer and cash depositPaying with an e-walletTopping up and using Store CreditService commitment

Buying

Do I need an account?
Yes. You can log in at the payment step with a code sent by email, no password needed.
How do I pick the right region?
The region of the card must be the country of the account you redeem it on (App Store, Google Play, PlayStation, Steam…). A code of another region does not work and cannot be exchanged.
Can I buy several codes at once?
Yes, up to 10 codes per option. Some products are limited by the stock left.

Payment

How can I pay?
Bank transfer (VietinBank, BIDV, MB, Techcombank, TPBank, Agribank, PVcomBank); MoMo, ZaloPay, Viettel Money, ShopeePay; PayPal, WebMoney, USDT, Bitcoin; Store Credit.
How long does a bank transfer take?
Usually a few minutes. Put the order number as the transfer note so it is matched quickly.
Payment failed but money was taken?
Send the order number and a screenshot of the payment on Messenger or to support@hungwar.com, we will check it.

Getting the code

Where do I get my code?
On the order page once the payment is confirmed (Account > My codes leads there), and in the confirmation email.
The code shows an error?
Check the account region and the characters. If it still fails, take a screenshot of the message and contact support.

eSIM

Which phones support eSIM?
iPhone XR/XS and later, Samsung Galaxy S20 and later, Google Pixel 3 and later, and many others. Phones from mainland China may not support it.
When does the plan start?
Usually when the phone connects to a network in the destination country. See the terms of each plan.

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